![]() ![]() Mobile tools may even provide visibility into the supply chain, equipping the associate with the ability to look beyond store locations and determine when additional stock will ship and reserve items for consumers. consumers expect retailers to have the ability to place an online order. They can also help make a sale even if the item isn’t located in the store by checking inventory in other locations, completing the transaction and giving the shopper a receipt right on the spot. When associates are armed with information, they can help increase sales – whether that’s through closing a sale faster, upselling related products or pointing out an item the shopper may need with her planned purchase. Such technologies help the store associate provide an experience the shopper may not receive through an online store. Using mobile POS can help retailers combat the trend of “showrooming” in which shoppers visit physical store locations to see and touch products in person, but then leave the store and purchase them online. Based on changing shopping trends and needs, the retailer can “reset” a store without being concerned about fixed wires and stations. Also, with less counters in the store, it frees up space for other uses. ![]() When shoppers get ready to check out, they are ready to go, not ready to stand in a long line. Some studies show that mobile POS terminals can speed up the transaction time, cutting the average transaction time in half and making contactless credit card payments five times faster than those requiring a signature. It also gives the retailer visibility into assets and transactions, which in turn gives them visibility into opportunities to create new value. Mobile POS can empower the store associate as he freely moves around on the store floor. They can look up a customer’s information, check inventory, verify prices, and quickly and conveniently check out a shopper. When armed with their own mobile devices, retailers never have to leave a shopper’s side. Today’s consumers are knowledgeable and reliant on mobile devices to research prices and read reviews right in the aisles of the store. While this is just the start of the mobile POS journey, the potential to forever change the way a business interacts with its customers and customers interact with a business is tremendous. Mobile devices bring the Internet anywhere – meaning online payments can happen just about anywhere as well, including places where building a traditional IT infrastructure might be a challenge.Ī complete solution eases integration, enabling merchants to quickly move from installation to application. Technically, it could even be used in places where cash or check payments are the primary option today, such as a home delivery business. It’s used not only for queue busting in a store or tableside payments in a restaurant, but also for utility billing and route sales receipts. It can be found in places such as farmers markets and on food trucks as well as on delivery trucks and trains. MPOS opens up opportunities for organizations without four walls. After the charge is authorized, the shopper signs the screen on the device and the associate prints a receipt on the spot.
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